Privacy Policy

Last updated: 14/01/2025

1. Who we are

This website is operated by senproviders.co.uk (“we”, “us”, “our”). Our website address is: https://senproviders.co.uk If you have any questions about this policy or how we handle your data, you can contact us at: [add contact email]

2. What personal data we collect

We may collect and process the following data:

a) Information you provide to us

When you:

• Submit a contact form
• Register as a provider
• Enquire about services

You may provide:

• Name
• Email address
• Phone number
• Business or service details
• Any information you include in your message

b) Information collected automatically

When you use our website, we may automatically collect:

• IP address (anonymised where possible)
• Browser type and version
• Device information
• Pages visited and time spent on the site
• Referring website or source

This data is collected using cookies and similar technologies.

3. How we use your data

We use personal data to:

• Respond to enquiries
• Manage provider listings
• Operate and improve the website
• Understand how visitors use the site
• Measure marketing and advertising performance
• Comply with legal obligations

We do not sell your personal data.

4. Legal basis for processing

Under UK GDPR, we process your data on the following legal bases:

• Consent – where you have given clear permission (e.g. marketing cookies)
• Legitimate interests – to operate and improve the website and services
• Contractual necessity – where processing is required to provide a service you requested
• Legal obligation – where required by law

5. Analytics and advertising

Google Analytics

We use Google Analytics to understand how visitors use the website. This data is aggregated and anonymised where possible. Google Analytics may collect:

• Pages visited
• Time spent on site
• Approximate location
• Device and browser information

Google Ads

We use Google Ads conversion tracking to measure the effectiveness of advertising. This may track actions such as form submissions after clicking an advert. These services may set cookies and process data outside the UK. Appropriate safeguards (such as Standard Contractual Clauses) are used.

6. Cookies

We use cookies and similar technologies. For detailed information, please see our Cookie Policy. Non-essential cookies (analytics and advertising) are only used with your consent.

7. Who we share data with

We may share data with:

• Website hosting providers
• Analytics and advertising providers (e.g. Google)
• IT and security service providers

We only share data where necessary and ensure appropriate data protection measures are in place.

8. How long we keep your data

We retain personal data only for as long as necessary:

• Enquiry data: typically up to 12–24 months
• Provider account data: for the duration of the account and a reasonable period after
• Analytics data: according to Google’s retention settings

9. Your rights

Under UK GDPR, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Restrict or object to processing
• Withdraw consent at any time
• Lodge a complaint with the Information Commissioner’s Office (ICO)

ICO website: https://www.ico.org.uk

10. Data security

We take appropriate technical and organisational measures to protect your personal data, including:

• Secure hosting
• Limited access to data
• Regular updates and security practices

11. Children’s data

This website is intended for adults. We do not knowingly collect personal data from children.

12. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be published on this page with an updated date.